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Helping organizations strengthen fraud detection, reduce payment risk, and improve transaction security.
We Provide Expert Fraud and Payment Risk Advisory for Digital Leaders.
Expert Fraud and Payment Risk Advisory Solutions Tailored for Your Business
From payment architecture to fraud detection, our specialists are ready to harden your infrastructure.
Digital payments and online commerce are growing rapidly across Africa and globally. With this growth comes increased exposure to fraud, payment disputes, and operational risks.
Gitumbi Risk Advisory helps fintech companies, e-commerce platforms, and organizations handling digital transactions reduce fraud, strengthen payment processes, and protect revenue. We focus on practical, actionable solutions that are tailored to each client’s operations. Our goal is to make payment systems safer while keeping business running smoothly.
To build the global standard for secure digital commerce, where payment innovation and operational integrity coexist without compromise.
To empower fintechs and e-commerce platforms with data-driven risk advisory that reduces fraud, protects revenue, and builds lasting consumer trust.
We help fintech companies, e-commerce platforms, and organizations handling digital transactions reduce fraud, strengthen payment processes, and protect revenue.
We review payment systems, transaction flows, and operational procedures to identify vulnerabilities. By understanding where risks exist organizations
We evaluate monitoring frameworks, alerts, and operational responses to ensure suspicious activity is detected early.
We help organizations minimize financial losses from disputes and chargebacks. By improving documentation, verification, and
We design long-term prevention frameworks, including governance structures, procedures, and risk management practices. This helps organizations build
We deliver practical, hands-on training for operational, customer service, and payment teams. Employees gain the knowledge to spot potential fraud and respond effectively,
Aviation faces unique risks from sophisticated ticket fraud and ‘last-minute’ stolen card use. We implement Aviation-Specific Risk Logic that protects high-value bookings without grounding your sales.
Solutions are based on real operational experience in digital payments, e-commerce, and aviation environments.
We provide clear, step-by-step recommendations that teams can implement immediately.
Each business is unique. We focus on the vulnerabilities and risks that matter most to your operations.
Ensure secure, high-volume digital transactions and prevent fraud without disrupting operations
Protect online merchants from payment fraud, account takeovers, and chargebacks with strong verification and monitoring systems.
Safeguard airline transactions against ticket fraud, stolen card use, and chargeback abuse while improving operational efficiency and internal controls.
Our services are designed to be practical, efficient, and scalable. Even a single consultation or assessment can help businesses prevent losses, improve operations, and build sustainable fraud prevention practices.
We harden the infrastructure of digital wallets and payment gateways. Our focus is on Scalable Security—ensuring that as your transaction volume grows, your risk exposure doesn’t
Entrepreneur
Gitumbi Risk Advisory helped us bridge the gap between security and user experience. We finally have a clear roadmap for handling disputes that doesn't overwhelm our support team
Head of Operations
Expertise you can trust. Gitumbi provided the technical depth we needed to secure our payment infrastructure as we scaled across new markets in Kenya
Businessman
Navigate regulatory hurdles and secure high-volume transaction
Reduce chargebacks and identify fraudulent customer behavior in real-time.
Strengthen internal payment processes to eliminate "revenue leaks.
Joyce Gitumbi is a fraud and payment risk professional with over 15 years of experience across financial services, e-commerce, and aviation payments. She specializes in operational fraud prevention, transaction monitoring, dispute management, and payment risk mitigation for digital payment systems.
Throughout her career, Joyce has helped organizations strengthen fraud detection, improve internal controls, and enhance collaboration between operational teams, financial institutions, and payment partners. Her expertise ensures secure digital transactions while protecting revenue and reducing operational risk.
By implementing Gitumbi’s velocity check frameworks, a mid-sized e-commerce platform reduced unauthorized transaction attempts by 29 % within the first 30 days, without impacting checkout conversion