Gitumbi Risk Advisory

Fraud and Payment Risk Advisory for Fintech, Digital Payments and E-Commerce

Helping organizations strengthen fraud detection, reduce payment risk, and improve transaction security.

Advice & Guides

We Provide Expert Fraud and Payment Risk Advisory for Digital Leaders.

Great Solutions

Expert Fraud and Payment Risk Advisory Solutions Tailored for Your Business

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Years Of Practical Experience

Put Our Expertise to Work for Your Business

From payment architecture to fraud detection, our specialists are ready to harden your infrastructure.

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Trusted Clients
About Us

Protecting Digital Payments from Fraud and Operational Risk

Digital payments and online commerce are growing rapidly across Africa and globally. With this growth comes increased exposure to fraud, payment disputes, and operational risks.

Gitumbi Risk Advisory helps fintech companies, e-commerce platforms, and organizations handling digital transactions reduce fraud, strengthen payment processes, and protect revenue. We focus on practical, actionable solutions that are tailored to each client’s operations. Our goal is to make payment systems safer while keeping business running smoothly.

Our Vision

To build the global standard for secure digital commerce, where payment innovation and operational integrity coexist without compromise.

Our Mission

To empower fintechs and e-commerce platforms with data-driven risk advisory that reduces fraud, protects revenue, and builds lasting consumer trust.

Our Services

How We Help

We help fintech companies, e-commerce platforms, and organizations handling digital transactions reduce fraud, strengthen payment processes, and protect revenue.  

Fraud Risk Assessment

We review payment systems, transaction flows, and operational procedures to identify vulnerabilities. By understanding where risks exist organizations

Transaction Monitoring & Fraud Detection

We evaluate monitoring frameworks, alerts, and operational responses to ensure suspicious activity is detected early.

Chargeback & Dispute Management

We help organizations minimize financial losses from disputes and chargebacks. By improving documentation, verification, and

Fraud Prevention Strategy

We design long-term prevention frameworks, including governance structures, procedures, and risk management practices. This helps organizations build

Fraud Awareness & Staff Training

We deliver practical, hands-on training for operational, customer service, and payment teams. Employees gain the knowledge to spot potential fraud and respond effectively,

High-Ticket Security & Operational Control

Aviation faces unique risks from sophisticated ticket fraud and ‘last-minute’ stolen card use. We implement Aviation-Specific Risk Logic that protects high-value bookings without grounding your sales. 

Why Choose Us

Why Choose Us

  • Practical Expertise

    Solutions are based on real operational experience in digital payments, e-commerce, and aviation environments.

  • Actionable Solutions

    We provide clear, step-by-step recommendations that teams can implement immediately.

  • Tailored Approach

    Each business is unique. We focus on the vulnerabilities and risks that matter most to your operations.

Our Strategic Vision

Industries

Industries We Support

Fintech & Digital Payments

Ensure secure, high-volume digital transactions and prevent fraud without disrupting operations

E-Commerce

Protect online merchants from payment fraud, account takeovers, and chargebacks with strong verification and monitoring systems.

Aviation Payments

Safeguard airline transactions against ticket fraud, stolen card use, and chargeback abuse while improving operational efficiency and internal controls.

Start Small, Protect Big

Our services are designed to be practical, efficient, and scalable. Even a single consultation or assessment can help businesses prevent losses, improve operations, and build sustainable fraud prevention practices.

High Volume & Low Friction

We harden the infrastructure of digital wallets and payment gateways. Our focus is on Scalable Security—ensuring that as your transaction volume grows, your risk exposure doesn’t

By implementing Gitumbi’s velocity check frameworks, a mid-sized e-commerce platform reduced unauthorized transaction attempts by 29 % within the first 30 days, without impacting checkout conversion

    Luciano

    Entrepreneur

    Gitumbi Risk Advisory helped us bridge the gap between security and user experience. We finally have a clear roadmap for handling disputes that doesn't overwhelm our support team

      Allison

      Head of Operations

      Expertise you can trust. Gitumbi provided the technical depth we needed to secure our payment infrastructure as we scaled across new markets in Kenya

        Trevor

        Businessman

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        Your Partner in Digital Integrity

        Fintech Companies

        Navigate regulatory hurdles and secure high-volume transaction

        E-commerce Platforms

        Reduce chargebacks and identify fraudulent customer behavior in real-time.

        Digital Organizations

        Strengthen internal payment processes to eliminate "revenue leaks.

        Managing Director

        Joyce Gitumbi

        Joyce Gitumbi is a fraud and payment risk professional with over 15 years of experience across financial services, e-commerce, and aviation payments. She specializes in operational fraud prevention, transaction monitoring, dispute management, and payment risk mitigation for digital payment systems.

        Throughout her career, Joyce has helped organizations strengthen fraud detection, improve internal controls, and enhance collaboration between operational teams, financial institutions, and payment partners. Her expertise ensures secure digital transactions while protecting revenue and reducing operational risk.